Client area Login and Password Change

Client area Login and Password Change

You can easily access a secure customer account area with details of any open invoices or support tickets on your account, as well as give you access to a list of services on your account. If at any point you are unable to access your account, please call our Support Department 866.888.4638 and a technician will happily assist you.

  1. Start by going to

  2. Click on Secure Client Login>>

  3. Enter your account Email Address: and Password (this password may be different than the password used to login to your email account)
    • If your login fails and you are unable to remember your password click the Request a Password Reset link and a new password will be sent to the email account on file for your account. If you are still unable to login please call support or open a ticket and we will assist you with resetting your password.

  4. After successfully logging in you should see an overview of Open Support Tickets and any Invoices that are due.
    • If you would like to change your account password (if for instance you are logging in with the password sent via email after clicking the Request a Password Reset link) in the far right of the black menu bar click Hello, username and in the menu click Change Password.

    • Type in your current password then type in your new password and click Save Changes.

  • 3645 Users Found This Useful
Was this answer helpful?

Related Articles

Why do you charge a $2 paper billing fee?

There is a lot more involved in sending out paper invoices than you may think.  The real costs...

Billing FAQ

Billing Department Contact:  Hours: Monday through Friday, from 8am to 5pm (PST) and 11am to 8pm...